Subscription Terms

We may offer a free trial or a paid trial (for a small payment) of the service. If a trial is offered, it is stated on the price screen before checkout. If no trial is shown, you are purchasing a subscription without a trial.

Unless you cancel before the end of the trial, you will be automatically charged the price shown on the payment screen, or in Apple's payment sheet, for the subscription period you chose.

We may also offer discounted introductory prices. Unless stated otherwise, these renew at the full, non-discounted price shown at checkout.

Your subscription renews automatically at the end of each period (each week, 4 weeks, 12 weeks, year, or otherwise, depending on the option you selected at purchase) until you cancel it.

We may offer a lifetime plan for a one-time payment. A lifetime purchase is not a subscription: it does not renew and there is nothing to cancel. It gives you access to the paid features of the app for as long as we continue to offer the app, as described in our Terms and Conditions of Use. Sections 4 and 6 below do not apply to lifetime purchases; Section 5 does.

Payment is charged to the payment method you provided at the time of purchase, either at confirmation of purchase or at the end of the trial period. On the web, checkout and billing are handled by our billing partner RevenueCat, with payments processed by Stripe. In the iOS app, billing is handled by Apple through your Apple ID.

By confirming a purchase you authorize us, or our billing partner, to charge the applicable subscription fees to that payment method at each renewal.

Your subscription renews automatically until you cancel. Deleting the app does not cancel your subscription.

If you purchased on this website:

Every confirmation, receipt, and renewal email we send contains a link to your subscription management page, hosted by RevenueCat. Open the link, then turn off auto-renewal or cancel. On the device you purchased with, you can also reach the same page from Manage Subscription. If you cannot find the email, write to support@candyblocks.com from the address you used at checkout and we will send the link or cancel for you.

If you purchased in the iOS app:

Cancel a trial or subscription at any time by turning off auto-renewal in your Apple ID subscription settings. To avoid being charged, cancel at least 24 hours before the end of the trial or the current period. Only you can manage an Apple subscription; we cannot cancel it for you.

Turning off auto-renewal disables future charges. You keep access to everything in your subscription for the remainder of the period you have already paid for.

If you purchased in the iOS app:

Refunds for App Store purchases are handled by Apple. If you are eligible, request the refund directly from Apple at reportaproblem.apple.com.

If you purchased on this website:

Refunds are provided under our Money-Back Policy, at our discretion, and as required by applicable law. Once a subscription period has expired, the service is deemed consumed in full and we are unable to refund that period, unless applicable law provides otherwise.

To the extent permitted by law, we may change subscription fees. We will give you reasonable notice of a price change before it takes effect, by email or by a notice in the app or on this site. If you do not wish to pay the new fee, you can cancel your subscription before the change takes effect.

Questions about these terms: support@candyblocks.com. These terms are provided by Candyblocks Inc, 250 - 997 Seymour St, Vancouver, BC, Canada V6B 3M1, and form part of our Terms and Conditions of Use.

We recommend taking a screenshot of this page for your records.